FAQ for Owners

• What is a Sornix QR tag?
  A Sornix QR tag is a unique QR code created through the Sornix platform that allows people to contact the owner of a vehicle, item, or property through a simple scan. When someone scans the code with their smartphone, they are taken to a secure Sornix page where they can send a message or notification. The QR tag acts as a digital bridge that connects the owner and the helper without revealing personal contact information. This makes it possible for people to communicate quickly and safely in everyday situations such as parking issues, lost items, or delivery problems.
• How do I create a QR tag?
  Creating a QR tag is simple. After registering on the Sornix platform, owners can generate a QR code directly from their dashboard. The QR code can then be downloaded and printed as a sticker, label, or card. Many users place their QR tags on items where someone may need to contact them, such as vehicles, luggage, or pet collars. Once the tag is attached, anyone who scans it can send a message to the owner through the Sornix platform.
• Where can I place my QR tag?
  Sornix QR tags can be placed on many different types of objects where contact with the owner might be useful. Common examples include vehicles, bicycles, luggage, backpacks, pet collars, helmets, keychains, mailboxes, doors, and personal equipment. The goal is to attach the tag to items that may be lost, found, or involved in situations where communication with the owner could help resolve a problem quickly.
• Will my phone number be visible?
  No. Sornix protects your privacy by ensuring that your personal contact information is never displayed publicly. Your phone number and other private details remain hidden from the person scanning the QR code. Instead, the Sornix platform acts as an intermediary that delivers messages securely between the helper and the owner.
• What happens when someone scans my QR tag?
  When someone scans your QR tag, they are directed to a secure Sornix page where they can send a message or notification related to the item. For example, they may report a found item, notify you about a parking issue, or send a general message. Once the message is submitted, you will receive a notification from Sornix so you can respond or take action if needed.
• Can I create multiple QR tags?
  Yes. Sornix allows owners to create as many QR tags as they need. Many users create separate QR codes for different vehicles, bags, pets, or personal belongings. Each tag can be managed independently through the owner dashboard, making it easy to organize and track all connected items.
• Can I edit or remove my QR tag?
  Yes. Owners have full control over their QR tags through the Sornix dashboard. You can update the item information linked to a tag, disable it temporarily, or delete it completely. This allows you to manage your tags at any time if an item is sold, lost, or replaced.
• Is Sornix free for owners?
  Yes. Sornix is completely free to use for owners. There are no subscription fees, no hidden costs, and no limits on the number of QR tags you can create. The platform was designed to encourage widespread use and build a global help network where communication is simple and accessible to everyone.

FAQ for Helpers

• What is a Helper?
  A Helper is a person who scans a Sornix QR tag to contact the owner of an item or property. Helpers play an important role in the Sornix ecosystem by notifying owners about issues, returning lost items, or reporting situations that require attention. Anyone with a smartphone can become a helper simply by scanning the QR code.
• Do I need an account to help?
  No. Helpers do not need to create an account to use Sornix. The platform is designed so that anyone can scan a QR code and send a message instantly without registration. This ensures that helping someone remains quick and convenient.
• What can I do after scanning a QR tag?
  After scanning the QR code, you will be taken to a secure Sornix page where you can send a message to the owner. This may include notifying them about a vehicle issue, reporting a found item, or providing important information related to the item. The platform allows helpers to quickly communicate with the owner without needing personal contact details.
• Can I return lost items using Sornix?
  Yes. If you find an item with a Sornix QR tag attached, you can scan the code and send a message to the owner explaining that you found the item. This creates a direct communication channel that allows the owner to arrange the return of the item quickly.
• Is my identity visible to the owner?
  No. Sornix allows helpers to send messages without revealing personal information. You are not required to provide your name or contact details unless you choose to share them voluntarily.
• Does scanning the QR code cost anything?
  No. Scanning a Sornix QR tag and sending a message through the platform is completely free. Anyone can help simply by scanning the code with their smartphone camera.
• Can I help someone with a parking issue?
  Yes. One of the most common uses of Sornix QR tags is for vehicles. If a car is blocking a driveway or causing a parking problem, you can scan the QR tag and send a notification to the owner so they can resolve the situation quickly.
• What happens after I send a message?
  After sending a message, the owner receives a notification through the Sornix platform informing them that someone has contacted them regarding their item. The owner can then respond or take action based on the information provided.

General FAQ

• What is Sornix?
  Sornix is a QR-powered help platform that allows people to contact the owner of a vehicle, item, or property through a simple scan. The system creates a safe and private communication channel between strangers in real-world situations where quick contact is needed.
• Why was Sornix created?
  Sornix was created to solve everyday communication problems such as contacting vehicle owners, returning lost items, or reporting issues related to personal belongings. By using QR technology, Sornix provides a simple and universal way for people to connect without exposing personal information.
• Do I need a mobile app to use Sornix?
  No. Sornix works directly through your smartphone browser. Anyone can scan a QR code using their phone camera and access the help interface instantly.
• Is Sornix available worldwide?
  Yes. Sornix works globally as long as the person scanning the QR code has access to the internet. The platform can be used in any country.
• Who supports the Sornix platform?
  Sornix is supported by BinaxPay, which provides technology support and infrastructure for the platform.
• Why is Sornix free?
  Sornix is designed to remove barriers and encourage global adoption. By keeping the platform free, more people can join the network and help each other in everyday situations.
• Can Sornix be used for different types of items?
  Yes. Sornix QR tags can be used for vehicles, pets, luggage, bicycles, keys, equipment, mailboxes, and many other personal items.
• Is Sornix safe to use?
  Yes. Sornix was designed with privacy and security in mind, ensuring that communication happens securely without exposing personal data.